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Radio DJ database problems

We use Radio DJ automation software to deliver our scheduled content even when we have Live Days as it also will schedule the live studio feed as well. A great package and its also free and well supported. We moved to the latest version a few months ago but have been having problems with the information about the duration of the programme to be scheduled. Basically some files display durations  exactly 1000 times larger than they actually are. It schedules the progs OK but the display shows the wrong times so its not so easy to check a scheduled play list. and makes the process of scheduling it more difficult than it ought to be. Some files are OK other are not but I cannot work out what needs to  change. Tried CBR and VBR coding, changed the bit rate. Changed the mySQL database character collation, changed Windows language settings - all to no avail. Have been talking with the developers on the  forum and we haven't a solution yet.